November 02 2016 | 0 Comments | 194 reads Average Rating: 4

Physicians in the Mirror: The Value of Introspective Analysis

by EXL Healthcare in Health Analytics

We’ve talked a lot about the value of using data analytics to assess patients in terms of their impactability (the likelihood that an intervention, service or program will have an effect on their health) and intervenability (the likelihood that a patient will embrace a medical intervention, service or program).

But what if your healthcare organization flipped the tables and did a little introspective analysis?

Indeed, the same type of analysis might help healthcare organizations identify which clinicians are most likely to advance their quality improvement cause as well. Most healthcare organizations today are using analytics for basic provider profiling. But you can take this a step further by using behavioral analytics measured against industry benchmarks to determine where providers fall on the impactability spectrum. Such analysis could separate high performers from middle of the pack players from poor performers, etc. As such, your organization can focus your performance improvement resources where they will have the greatest impact. And, you will avoid expending resources where they won’t make a difference.

In addition, behavioral analysis could also identify which physicians might be most amenable to behavior change – thereby assessing intervenability. For example, two providers might be garnering similar results for hip replacement surgeries. However, through analysis, you discover that one of these providers is a surgeon who is new to your organization and is not following the institution’s identified best practices whereas the other surgeon has been working at your hospital for a long time and has been ignoring these best practices for years. Therefore, there is a high probability that a quick coaching session focused on best practices with the new surgeon will result in care improvements – whereas eliciting improvement from the other physician might take considerably more time and investment.

This is just one example of how behavioral analysis might help improve physician performance. Can you identify others?

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EXL Healthcare

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